IT and Data Analyst

SUMMARY / OBJECTIVE
The IT and Data Analyst - Program Integration Specialist serves as a strategic bridge between Workforce Snohomish's core program operations and IT infrastructure, ensuring technology serves as a primary driver for organizational success. This role combines technical expertise with deep program understanding to develop IT solutions that enhance transparency, support data-driven decision making, and establish reliable reporting cadences that demonstrate organizational impact to stakeholders and the community.

ESSENTIAL FUNCTIONS

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Strategic Program-IT Integration

• Partners directly with program teams to identify technology needs and translate program requirements into IT solutions
• Develops and maintains automated data workflows that provide regular, reliable insights to program leadership and stakeholders
• Creates compelling data visualizations that communicate program impact and organizational value to diverse audiences
• Establishes reporting cadences that support transparent communication with funders, partners, and the public
• Collaborates with IT Director to align technology investments with program priorities and organizational strategy

Data Management and Analytics

• Manages critical data transitions including ETO to WA Works migration and ongoing platform support
• Generates ad hoc reports and maintains board-level reporting requirements
• Evaluates and cleans databases to ensure data integrity and accessibility
• Maintains public-facing data graphics that showcase organizational impact

Technology Support and Innovation

• Provides technical support for software, hardware, network, and security systems
• Manages helpdesk operations ensuring timely resolution of IT requests
• Learns and implements new platforms (Cognito, Miro, Smartsheet) as organizational needs evolve
• Documents processes and workflows to build organizational knowledge and capacity
• Trains staff on technology tools and data interpretation

REQUIRED SKILLS / ABILITIES

• Program-focused mindset with ability to understand workforce development operations and translate needs into technical solutions
• Advanced Python programming for data analysis and automation
• SQL proficiency for database management and querying
• Data visualization expertise creating compelling graphics for diverse audiences
• Database architecture knowledge including structure, relationships, and optimization
• Customer service excellence with ability to support both technical and program staff
• Strategic communication skills to present technical information to non-technical stakeholders
• Project management abilities to coordinate cross-functional initiatives
• Analytical problem-solving with focus on organizational impact

EDUCATION AND EXPERIENCE REQUIREMENTS:
Relevant experience, demonstrated competencies, or equivalent combination of education and professional development. We value:

• 1+ years maintaining computer systems and supporting end users
• Database management and data analytics experience in any sector
• Proven ability creating production-ready visualizations for professional reports and web content
• Experience with workforce development, social services, or similar mission-driven environments (preferred but not required)

GROWTH AND DEVELOPMENT OPPORTUNITIES

• Lead cross-functional technology initiatives that drive organizational strategy
• Mentor program staff on data literacy and technology adoption
• Professional development support for emerging technologies and industry certifications
• Opportunity to shape the organization's technology roadmap and data strategy
• Potential advancement into senior analyst, program technology lead, or management roles

WORK ENVIRONMENT & PHYSICAL DEMANDS

Work involves collaboration across departments, requiring both independent technical work and team-based problem solving. Standard office environment with occasional travel for training or stakeholder meetings. Physical requirements include prolonged computer work, lifting up to 30 pounds, and configuring workstations.

STRATEGIC IMPACT
This position is essential to Workforce Snohomish's mission, ensuring that technology amplifies program effectiveness, enhances transparency, and provides stakeholders with clear evidence of organizational impact. The successful candidate will help establish IT as a strategic advantage in achieving workforce development goals.

TRAVEL REQUIRED
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

EEO STATEMENT
Workforce Snohomish provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

OTHER INFORMATION:

• Our organization is not able to offer or assume sponsorship for employment visas (including H-1B, OPT, CPT, or TN). Valid U.S. work authorization is required for employment.
• No relocation costs covered.
• Upon offer of employment successful completion of a background check will be required.